Privacy Policy

Nickell Construction Solutions, LLC ("we", "our", "us") is committed to safeguarding the privacy of our users and ensuring transparency in how we handle personal data. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it. By using our website, you consent to the collection and use of information in accordance with this policy.

1. Data Collection
We collect personal data, including names, email addresses, and phone numbers, when provided through forms on our website. This information is essential for communication purposes and to provide requested services. Additionally, we use Microsoft Clarity and Google Analytics for analyzing user interactions and improving website functionality. However, no non-personal data such as IP addresses or browsing history is collected directly by us.

2. Purpose of Data Collection
The personal data we collect is used for the following purposes:
-Facilitating communication with clients and prospects for customer service or business-related inquiries.
-Enhancing the user experience by analyzing website interactions using Microsoft Clarity and Google Analytics, which provide insights into website usability and performance.

3. Data Usage
Collected data is used to:
-Respond to inquiries and provide customer service.
-Analyze user interaction data to improve website functionality and user experience.
-Improve the quality and performance of our services.

4. Third-Party Access to Data
While we do not directly share personal data with third parties, certain data may be accessible by third-party service providers, including hosting providers and analytics tools like Microsoft Clarity and Google Analytics. These third parties may have access to data as part of their operational processes, but we ensure they adhere to stringent privacy and security protocols.

5. User Rights
In compliance with data protection laws, you have the right to access, modify, or request the deletion of your personal data. Users can contact us at any time to request the removal or amendment of their personal information.

6. Data Security
We employ state-of-the-art security measures to protect your personal data. This includes advanced encryption protocols through AWS services to secure all transmitted and stored data. Additionally, we rely on the security infrastructures of Microsoft Clarity and Google Analytics to further safeguard user data.

7. Data Retention
Personal data is retained indefinitely unless a user requests its deletion. This is done to maintain accurate records and provide continued customer support. If at any time you wish for your data to be removed, please reach out using the contact information below.

8. Cookies
At present, we do not use cookies or similar tracking technologies. However, third-party services integrated into our website, such as Microsoft Clarity or Google Analytics, may use cookies to track user behavior for analytics purposes.

9. Children’s Privacy
Our website and its services are not intended for children under the age of 13. While our content may feature images or videos of construction equipment that appeal to a younger audience, we do not collect personal data from children, nor do we provide content that is harmful or inappropriate for minors.

10. Contact Information
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
Email: justin@nickellconstruction.com